Support email
General questions, account activation, daily bonus assistance.
Contact Just Good Games
Need a hand with your lounge pass, accessibility, or responsible play request? Reach us using the channels below.
Accessibility
accessibility@justgoodgames.fun
Barrier reports, alternative formats, assistive technology feedback.
Legal & compliance
Community guideline appeals, data rights requests, contractual queries.
What to include in your message
- Your lounge display name and the email registered on your account.
- A clear description of the question or issue, including timestamps if relevant.
- Screenshots or device details when reporting visual or accessibility concerns.
We respond within 24 hours, Monday-Friday. For responsible play emergencies, see resources on the Responsible Play page .
Business details
Operating hours: 09:00-18:00 EET (Eastern European Time)